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House of Rohl Solutions

Riobel service and stop valves

This article will explain how to identify and replace Riobel service or stop valves

 

Preparation

Before servicing stop valves or service valves, water supply to the valve body must be turned off completely. Either with the main of the house or with shutoffs except for the ones on the actual valve body. See article How to safely shut off water supply to a Faucet or Shower

What are service valves comparing to stop valves?

When in the closed position, Stop Valves will shut off water completely, but Service Valves may allow a little bit of water to go through when in the closed position. It is normal and not a default. They are used to shut off the water at the faucet only for the duration of the repair and not for a long period of time. If you need to shut off water for a long period, you should use the main house shutoff. Or separate shutoffs if some were installed.  

Service or stop valve/Parts image Shower valve model used in and production date How to remove, clean and replace How to Open or Close
405-111 (Stop valve)

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Parts Image:

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Used in:

  • Pressure balanced valves
    • Until 2004
  • Thermostatic valves R22 (1/2")
    • Until Aug 2007
  • Thermostatic valves R32 (3/4")
    • Until Oct 2008

Removal: 

  1. Water supply to valve must be turned off. (see Preparation
  2. Block drain or wall hole to prevent losing parts.
  3. Unscrew the valve hexagonal nut with a 13mm (≈1/2") socket.

Cleaning:

  • Soak in a 1/2 water 1/2 vinegar solution for a couple of hours if they are stuck

Reinstallation:

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  1. Assemble as above (3-2-1) and screw the hexagonal nut (1) clockwise all the way.
  2. Turn water supply on and check for leaks.

To open: Using a flathead screwdriver, turn the center screw counterclockwise until it sits flush to the rim.

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To close: Using a flathead screwdriver, turn the center screw clockwise all the way inside. 

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0-960 (Stop valve)

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Parts Image:

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Used in:

  • Thermostatic valves 22-42 (1/2")
    • After Aug 2007
  • Thermostatic valves 32 (3/4")
    • After Oct 2008

Removal: 

  1. Water supply to valve must be turned off. (see Preparation
  2. Block drain or wall hole to prevent losing parts.
  3. Unscrew the valve hexagonal nut with a 16mm (≈5/8") socket

Cleaning:

  • Soak in a 1/2 water 1/2 vinegar solution for a couple of hours if they are stuck

Reinstallation:

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  1. Assemble as above (3-2-1) and screw the hexagonal nut (1) clockwise all the way.
  2. Turn water supply on and check for leaks.

To open: Using a flathead screwdriver, turn the center screw counterclockwise until it sits flush to the hex nut. 

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To close: Using a flathead screwdriver, turn the center screw clockwise all the way inside. 

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Ball valve (Service valve) (no specific part number)

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Parts Image:

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  • a: hexagonal nut
  • b: service valve

 

Used in:

  • Pressure balanced valve
    • 2004 to 2014
  • Thermostatic and pressure balanced coaxial valves (1/2")
    • 2004 to 2014 

Removal: 

  1. Water supply to valve must be turned off. (see Preparation
  2. Block drain or wall hole to prevent losing parts.
  3. Unscrew the hexagonal nut with an adjustable wrench.
  4. With pliers, pull out service valve

Cleaning:

  • Soak in a 1/2 water 1/2 vinegar solution for a couple of hours if they are stuck

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Reinstallation:

  1. Insert service valve so that the rectangular shape end (1) sits in the slot (2) inside the rough
  2. Press down to hold it in place while screwing the hex nut back on.
  3. Turn water supply on and check for leaks.

They are called 1/4 turn. You can rotate the slotted screw nonstop. When the slot is horizontal, service valve is opened and vertical, it's closed.

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Opened

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Closed

7-441 with a retaining C-Clip snap ring (Service valve)

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Parts Image:

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Service valve

7-441

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C-clip

390-741

 

Used in:

  • Pressure balanced valves
    • 2014-2017
  • Thermostatic and pressure balanced coaxial valves (1/2")
    • 2014-2017
  • Wall mount tub faucet (xx21)
    • 2014-2017

 

 

Removal: 

  1. Water supply to valve must be turned off. (see Preparation
  2. Block drain or wall hole to prevent losing parts.
  3. Using pliers, press the 2 clip endings together and pull the clip out
  4. Grip service valve stem with pliers and rotate slightly to remove from valve body

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Cleaning:

  • Soak in a 1/2 water 1/2 vinegar solution for a couple of hours if they are stuck

Reinstallation:

  1. Insert new service valve in the valve body until fully seated beyond retaining ring groove.
  2. Using pliers, press the 2 clip endings together and push the c-clip into the ring groove. Push the c-clip to make sure it's properly seated in the groove. The distance between the 2 clip endings should be equal, and they should lay flat, as per image above.
  3. Turn water supply on and check for leaks.

They are called 1/4 turn. You can rotate the slotted screw nonstop. When the slot is horizontal, service valve is opened and vertical, it's closed.

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Opened

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Closed

7-441 with a retaining U-shaped clip (Service valve)

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Parts Image:

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Service valve

7-441

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U-shaped clip

390-127

Used in:

  • Pressure balanced valves

    • 2017 to present

  • Thermostatic and pressure balanced coaxial valves (1/2")

    • 2017 to present

  • Wall mount tub faucet (xx21)

    • 2017 to present

Removal: 

  1. Water supply to valve must be turned off. (see Preparation

  2. Block drain or wall hole to prevent losing parts.

  3. With needle nose pliers, press the retaining clip together (green arrow) and dislodge the loop from the bottom slot of the hole (yellow arrow).

  4. Grip service valve stem with pliers and rotate slightly to remove from valve body

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Cleaning:

  • Soak in a 1/2 water 1/2 vinegar solution for a couple of hours if they are stuck

Reinstallation:

  1. Insert new service valve in the valve body until fully seated

  2. Insert the retaining clip through the bottom slot first (yellow arrow), press the retaining clip together and secure them in the top slots (red arrow). (NOTE: the 2 prongs must be inside the top slots to be properly installed).

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They are called 1/4 turn. You can rotate the slotted screw nonstop. When the slot is horizontal, service valve is opened and vertical, it's closed.

clipboard_eec47ff738eee55aebf30c5c19c6040d0.png

Opened

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Closed

7-683 (Stop valve)

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Parts Image:

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Used in:

  • 3/4" Thermostatic and pressure balanced  coaxial valves

Removal: 

**Please note that Stop valve nut might be difficult to reach as it is installed at an angle on the valve body

  1. Water supply to valve must be turned off. (see Preparation

  2. Block drain or wall hole to prevent losing parts.

  3. With channel lock pliers, grip the stop valve nut at the 2 flats and unscrew until it comes out.

Cleaning:

  • Soak in a 1/2 water 1/2 vinegar solution for a couple of hours if they are stuck

Reinstallation:

  1. With channel lock pliers, grip the stop valve nut at the 2 flats and screw until it's fully inserted as picture belowclipboard_e3ef2e9f6b90160b95e138da26c0b3f24.png
  2. Turn water supply on and check for leaks.

To open: Using a flathead screwdriver, turn the center screw counterclockwise until it stops.

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Opened

To close: Using a flathead screwdriver, turn the center screw clockwise until it sits flush to the nut.

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Closed

 

Contact Us:

Canadian ConsumersEmail or Call 1-866-473-8442

U.S. Consumers: Email or Call 1-800-777-9762