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House of Rohl Solutions

2, 3 and 4-way valve: Verification for temperature issue

This article will help you to find out if the temperature adjustment of your valve is an installation or cartridge issue and the procedure to fix it.
Preparation:

Important: You will need to open the valve to feel the water temperature. Please take the necessary precautions. 

Instructions:
Verification steps:

1. Turn on shower valve

2. Rotate the temperature handle clockwise all the way (without forcing it), feel the temperature and note it.

3. Rotate the handle counterclockwise all the way (without forcing it), feel the temperature and note it.

4. 3-way XX45 and XX47 valve only: Rotate the volume handle to operate each shower component. Confirm the markings on the plate match the component the water is discharging from.

Based on the results of questions 2, 3, and 4, compare your results to the charts below (charts are based on valve number).

Valve Models: XX23, XX44, XX46, and XX88:
 Clockwise  Counterclockwise  Procedure

Cold water

Very hot water

Contact us for a new cartridge or additional instructions

Very hot water

Cold water

You can flip the cartridge 180 degrees because it is currently fed reversed. Make sure the red entry gets hot water in and blue gets cold water in (See image below). Please refer to your trim installation guide for removing-installing the cartridge or click on this link for the repair guide. For more information or to get installation literature on your valve, visit https://houseofrohl.ca/riobel/

clipboard_e5af63ed06e122143ecbde352e7a978a7.png

Valve Models: XX45 and XX47:
 Clockwise  Counterclockwise Output options Procedure

Cold water

Very hot water

Compare your shower outputs to the plate markings? 

XX45

clipboard_ee77055a3b0892b535acee2f9352c306f.png

XX47

clipboard_eae37b9635dedd048f1aa7a8575de7b84.png

  • Individual outings
  • Shared outputs

Did the outputs match the plate markings?

a) Yes. Contact us for a new cartridge or additional instructions


 

b) No. You must redo the installation properly; you cannot flip the cartridge. Please refer to the installation guide of your valve. For more information or to get installation literature on your valve, visit https://houseofrohl.ca/riobel/

Very hot water

Cold water

Information about options is not important at this stage.

You must redo the installation properly; you cannot flip the cartridge.  Please refer to the installation guide of your valve. For more information or to get installation literature on your valve, visit https://houseofrohl.ca/riobel/

 

Contact Us:

Canadian ConsumersEmail or Call 1-866-473-8442

U.S. Consumers: Email or Call 1-800-777-9762