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House of Rohl Solutions

Freestanding tub filler XX33 repair guide

This article explains how to properly align the internal tubes inside the body to solve the problem of the freestanding bath faucet model XX33 that drips through the hand shower handle even after the cartridge has been replaced.
Preparation:

Important: Turn off the water supply at the faucet before starting. You can either turn off the main supply to the house or close the shut-off valves if the faucet is equipped with them. Then open the faucet again to empty it of residual water. Failure to do so could result in flooding or injury. 

  • Recommended tools: 2.5mm and 2mm allen key, Phillips screwdriver, adjustable wrench
Instructions:

Image # 1

 

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  1. Remove the handle (1) and the cartridge dome (2) and unscrew the top cartridge (3).
  2. Unscrew the hand shower support (5) (decorative part only).
  3. Pull up the decorative ring at the base of the faucet.
  4. Unscrew all eight screws (8) at the base of the faucet. Remove the faucet from its support.
  5. Using a flashlight, straighten the hoses inside the faucet to make sure they are not twisted together (Image #2).

Image # 2

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F. Reinstall the faucet. Carefully check the positioning of the hoses.

G. Make sure that the cartridge and handle situated under the spout are centered in the opening (Image #3) before reinstalling the top cartridge (3), the cartridge dome (2) as well as the handle (1).

H. Reinstall the hand shower support (5)

I. Verify that the faucet is properly working.

Image #3

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Make sure the cartridge is centered in the hole

 

Contact Us:

Canadian ConsumersEmail or Call 1-866-473-8442

U.S. Consumers: Email or Call 1-800-777-9762

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