Skip to main content
House of Rohl Solutions

C7324 DRAIN ASSEMBLY INSTALL GUIDE

Problem:
On initial installation, the pop-up drain appears to leak when the stopper is in the closed (down) position.
Possible Causes:
  • The pop-up drain was not installed correctly. Plumber's putty was not used, or an improper seal was created between the drain flange and the sink.
  • The sink basin may be cracked; however, this is a very rare occurrence.
Pop-Up Drain Installation Procedure:
  • Remove all components from the packaging.

  • Apply a generous amount of plumber's putty (not included and must be supplied by the installer) to the underside of the drain flange (escutcheon).

  • Insert the drain flange into the sink drain opening.

    • Discard the foam ring provided with the drain assembly.
  • From underneath the sink, install the following components in order:

    • Large conical rubber gasket (push upward against the underside of the sink)
    • White nylon friction washer
    • Mounting nut
  • While keeping the drain body centered and straight in the drain opening, tighten the mounting nut.

    • Tightening the nut compresses the plumber's putty and creates a watertight seal.
  • Thread the horizontal pop-up assembly onto the bottom of the drain body.

    • Ensure the clear nylon sealing ring is installed between the horizontal pop-up assembly and the drain threads.
  • Install the lower drain tailpiece.

    • Apply Teflon tape to the threads to help prevent leaks.
  • Connect the P-trap assembly.

  • Remove any excess plumber's putty from the sink bowl.

  • Install the stopper.

    • As the stopper is inserted, remove the horizontal pivot rod retaining nut.
    • Guide the pivot rod into the hole on the bottom of the stopper.
    • Reinstall the retaining nut.

    Important: Do not overtightened the retaining nut, as this may cause the pivot rod to operate stiffly or bind during use.

clipboard_ee2cc75ff06a9587ea8931f55a0f9ad8f.png

clipboard_e9160104daf8ca2936f50747fbca21f70.png

 

Contact Us:

Canadian ConsumersEmail or Call 1-866-473-8442

U.S. Consumers: Email or Call 1-800-777-9762

  • Was this article helpful?