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House of Rohl Solutions

U.4719 And U.4718 Troubleshooting

Determine what kind of leak is being experienced; is it constant or just after use? 

  • Constant on the cold side, re-seat the copper tube, if applicable
  • Constant on the hot side, replace cartridge.
  • Just after use, check the aerator for water retention or replace cartridge/s.
 

 

Water leaking from the spout and side spray at the same time:

New unit:
What is the PSI coming into the home? If it exceeds 65lbs, reduce the pressure with a regulator
Old unit:
Replace the diverter, aerator and side spray
9.13662, 9.25552 and 9.27776 + Finish

 

 

 

 

 

Low flow out of the spout:

Good flow from the side spray:

  • Remove the aerator and test. Is the flow out of the spray any better?

Yes, Replace aerator 9.25552

No, Replace diverter 9.13362

Low flow from the side spray:

New:

What is the PSI coming into the home? If it exceeds 65lbs, reduce the pressure with a regulator.

Old:
Replace the diverter, aerator and cartridges. Recommended flushing the supply line to alleviate residual debris and blockage.
9.13362, 9.25552, 9.13195/9.13196

 

 

 

 

Leak:

Swivel:

Replace the spout seal kit 9.07840

Side spray:

Replace the side spray 9.27776 + Finish

Aerator:

Remove the aerator and test. Does the leak lessen or go away?

Yes, Replace the aerator 9.25552

No, Replace cartridges and aerator 9.13195, 9.13196 and 9.25552

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